DevOps, SRE & monitoring

DevOps and SRE are not job titles on a chart. They are how infrastructure gets provisioned repeatably, how changes are promoted safely, how production health is visible before users notice, and how on-call engineers have context at 2 a.m.

We reduce toil and improve reliability without introducing a second platform nobody can operate.

Typical work

• Infrastructure as code and configuration management (Ansible, Terraform, and similar)
• CI/CD pipeline design — build, test, deploy, and rollback automation
• Monitoring and alerting — Icinga (and compatible stacks), service checks, escalation policies
• Alerting integration — webhooks, ticketing, on-call routing, chat-ops, and notification fan-out across your toolchain
• Agentic flows for service management — orchestrated triage, context gathering, and guided remediation tied to runbooks and live infrastructure state
• SRE practices — SLOs, error budgets, incident review, runbook maturity
• Container and orchestration platforms where complexity is justified
• Hybrid connectivity and workload placement across on-prem and cloud
• Lifecycle management — image baselines, certificate rotation, dependency upgrades
• Git-based workflows and environment promotion (dev → staging → production)

Alerting integration

Alerts are only useful when they reach the right people with enough context and a path to act. We wire monitoring into the systems your team already uses — not another dashboard silo.

• Icinga (and compatible engines) to ticketing, incident management, and on-call schedules
• Webhook and API integrations for custom notification and escalation paths
• Alert enrichment — host metadata, recent changes, dependency maps, and runbook links in the first message
• Noise reduction — correlation, flap detection, maintenance windows, and severity routing
• Closed-loop hooks back into Ansible or service APIs for approved automated responses

Agentic service management

Where it earns its place, we design agentic flows that reduce toil without removing operator control. These are bounded workflows — not open-ended chatbots with production credentials.

• Incident triage agents that pull logs, metrics, and recent deploys before an engineer opens a shell
• Runbook-driven flows — step-by-step diagnosis with human approval gates at sensitive actions
• Service lifecycle tasks — certificate checks, dependency health sweeps, post-change validation
• Integration with your existing monitoring and configuration management; agents act through APIs you already audit

We implement what your operators can inspect, override, and maintain.

Fit

Best suited to teams ready to own the automation and observability we help stand up. We document, train, and leave you able to run the full lifecycle.